Shipping policy
Make Mexican Food Easy Again – and get it fast!
At Spyze Up, every spice bomb is packed with flavor and made with care. Whether you're bringing birria to your kitchen or pozole to your party, we're here to make delivery smooth, simple, and spicy. 🌶️💣
🕒 Order Processing Time
Each order is handcrafted to preserve freshness and flavor.
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Processing Time: Please allow 3–5 business days for us to process and prep your order. We roast, blend, and pack every bomb fresh—no stale spice mixes here.
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Made with love: We're not just boxing products—we’re shipping flavor experiences. ✨
🚚 Shipping Time
Domestic (USA):
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Standard Shipping: 3–6 business days after processing
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Express Shipping: 1–2 business days after processing
International Orders:
Taste the flavors of Mexico anywhere in the world. 🌎 Delivery time: 5–30 business days, depending on destination & local courier.
📦 Delivery & Fulfillment
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All orders are packed within our 3–5 business day window.
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Shipping speeds depend on your selection at checkout.
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Tracking info is sent once your order leaves our kitchen.
🔄 Key Notes
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Need to change your shipping address?
Email us at info@spyzeup.com within 24 hours. After that, we may not be able to update it—and we can't offer refunds for incorrect addresses. -
Marked as Delivered but Didn’t Arrive?
First, check with your local carrier or neighbor. If it’s still missing, contact us and we’ll help resolve it. -
Lost in Transit?
We got you. If your package is lost, we’ll send a replacement. 📬 -
Delivery Delays?
While we try to get every box to you fast, things like holidays, weather, or carrier issues can cause delays. We'll do our best to support you through it.
⛅ External Factors & Carrier Responsibility
Once your order ships, it’s in the hands of our delivery partners. Storms, strikes, or high-demand seasons might affect arrival time. Still, we’re always just an email away if anything goes wrong.
📩 Contact Us Anytime
Need help with an order or just want to talk spice?
Shoot us an email: info@spyzeup.com
We’re here to help make your experience easy, flavorful, and frustration-free. 💌